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Terms & Conditions

By visiting the KATERINA PIMENIDU website ("site"), ("KATERINA PIMENIDU Jewellery"), you accept and consent to be bound by the Terms & Conditions provided herein. Additionally, when using this website's services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted and modified from time to time. All such guidelines or rules are incorporated by reference into these T&C.


Product Availability

All of the jewelry is custom-designed and handmade on-site in my workshop in The Netherlands. Due to the handmade nature of the jewelry, there may be slight variations from the product images on the website. I believe this gives our jewelry a unique quality, and I hope you feel the same. As my pieces are constructed upon order, please allow 2 to 4 weeks before shipping. If you have any questions, please contact me at

Pearl Availability

At KATERINA PIMENIDU Jewellery, I use only high-quality Freshwater, Tahitian, or Cook Islands farmed pearls produced either with sustainable and organic procedures or by family-run farms that give back to their community. Pearls are organic gemstones, meaning sizes and colors may vary. Sizes and colors shown in each jewelry's description and photos are indicative only. I guarantee the high quality of our products but not the availability of every color. When purchasing a jewelry set, I will ensure all pearls match in color and quality. If you have a specific preference for a pearl color or overtone, please contact me at

Information on the Site

At KATERINA PIMENIDU Jewellery, I strive to ensure that my online catalog is as accurate and complete as possible. To give you the opportunity to view my pieces in full detail, some may appear larger or smaller than their actual size in photographs. Additionally, since every computer monitor is set differently, size may vary slightly.

Ownership of Content

The KATERINA PIMENIDU Jewellery website and all its materials and content, including all content, photos, text, and videos sent via email to our customers, are protected property of KATERINA PIMENIDU Jewellery or used under license. All rights are specifically reserved. Except as expressly provided herein, content on the site may not be used, copied, published, broadcasted, distributed, reproduced, or transmitted without prior written consent.

Ordering Online

You warrant that all information provided when ordering online is accurate and complete at the time of order and that this information relates to you/the person placing the order, not any third party.

When an order is made online, the order confirmation issued by me clearing the credit/debit card payment does not constitute acceptance of your order. I reserve the right to check any discrepancies, and an order will only be confirmed when verified by me.

Any error in any ordering process due to technical or other reasons beyond my control entitles me not to treat the order as binding.

Prices and Payment

All prices quoted on the website include VAT (Value Added Tax). Where VAT is not included in the price, it will be added and payable by you at the appropriate rate.

  • Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners and UnionPay (UnionPay is not yet available to all users)

  • Accepted Debit Cards:  Visa & MasterCard

  • Paypal

  • IDeal

All published prices are subject to change at any time without notice.

Warranty and Liability

I warrant that the goods ordered by you will meet the description as shown on my website (or any other description given to you in writing). I will not have any responsibility for any damage occurring to the goods after delivery. If any defect appears within a week of delivery, you must notify me as soon as you become aware of it, giving full details. We will then decide, in consultation with you, whether the defect is our responsibility. If so, we may arrange either to repair the goods or to exchange them with similar goods. I do not accept any responsibility for wear and tear, accidental damage, or failure by you or any third party to adhere to any written recommendations provided in relation to the goods.

Data Protection

At KATERINA PIMENIDU Jewellery, your information is kept in the strictest confidence and is not sold to third parties. I do not use personal information for any reason other than its intended use. If you purchase from the online store, you will have the option to be added to my mailing list. My mailing list will keep you informed about new products and collections, events, news, and sales. You may unsubscribe from the mailing list at any time.

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